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Frequently asked questions
Quick answers about plans, devices, downloads and your account.
How much does Nexthour cost?
See our pricing page for the latest tiers. Plans start with a free trial — no card required upfront.
Can I cancel anytime?
Yes. Cancel from your account at any time. Your subscription stays active until the end of the billing period.
On which devices can I watch?
Apple TV, Roku, Fire TV, Chromecast, Samsung & LG smart TVs, iOS, Android, iPad, Chrome, Safari, PS5, Xbox, Sonos and Bose.
Can I download titles for offline viewing?
Yes. Use our mobile apps — up to 100 titles per device, depending on your plan.
Do you support 4K and HDR?
Yes. Most originals are mastered in 4K UHD with HDR10+ and Dolby Vision. Premium tiers include 4K streaming.
How many subtitles and audio tracks?
Most originals ship with 9 audio dubs and 21 subtitle languages. Library titles vary.
Are there any ads?
No mid-rolls. No pre-rolls on subscriptions. Ad-free is standard.
How do I switch plans?
From your account: Settings → Subscription. Upgrades and downgrades are prorated automatically.
Can I share my account with family?
Each plan supports a different number of simultaneous streams and profiles. See pricing for details.
What if I forget my password?
Use the "Forgot password?" link on the sign-in page. We will email you a reset link instantly.
